General Questions

1. What types of firearms do you specialize in?

   • We specialize in custom AR builds, handguns, rifles, shotguns, and black powder firearms.

2. Where is Ballistic Forge located?

   • We are located in Harrisburg, SD.

3. What are your store hours?

   • Our store hours are Monday - Friday, 9 AM - 6 PM. Please check our website for any holiday changes.

Purchasing and Policies

1. What payment methods do you accept?

   • We accept American Express, Discover, Mastercard, and Visa.

2. Do you offer any discounts?

   • Yes, we offer special discounts for military and law enforcement personnel.

3. What is your return policy?

   • Returns are accepted within 30 days of purchase with a receipt. Firearms must be unfired and in original condition.

4. What is the age requirement to purchase firearms?

   • Customers must be 18 years or older to purchase firearms.

Firearm Maintenance and Repair

1. How often should I clean my firearm?

   • It's recommended to clean your firearm after each use or every 200-300 rounds.

2. What services do you offer for firearm repair?

   • We offer a wide range of repair services, including diagnostics, part replacement, and custom modifications.

3. How can I tell if my firearm needs professional service?

   • Look for signs of wear, mechanical issues, or accuracy problems. Contact us for an assessment.

Custom Builds

1. Can I customize my AR build?

   • Absolutely! We offer a variety of customization options to fit your needs.

2. What is the process for ordering a custom build?

   • Contact us to discuss your specifications, and we'll guide you through the process.

Safety and Storage

1. What are the best practices for firearm storage?

   • Store firearms in a climate-controlled environment with proper security measures.

2. Do you offer safety training?

   • Yes, we offer safety training sessions. Please contact us for more details.

Shipping and Delivery

1. Do you ship firearms?

   • Yes, we ship firearms to licensed dealers in compliance with federal regulations.

2. How long does shipping take?

   • Shipping times vary based on location and product availability. Please contact us for specific estimates.

Additional Services

1. Do you offer price matching?

   • Yes, we have a price match guarantee. Contact us for more information.

2. Can I schedule a consultation for a custom build or repair?

   • Yes, consultations can be scheduled by contacting us directly.

Contact and Support

1. How can I contact Ballistic Forge?

   • You can reach us at (334) 430-7740 or through our website's contact form.

2. Where can I find more information about your services?

   • Visit our website at Ballistic Forge Website for more details.